What are cookies?

Cookies are data files that are stored on your computer and that collect data regarding your use of a particular website. Cookies do not identify an individual user, but rather the computer that was used to access a website. They are passive files, and cannot transfer viruses or other harmful programs to your computer.

You can read more about cookies on the website

Cookies and new legislation

The amended Electronic Communications Act (ZEKom-1), in force since 2013, introduced new rules regarding the use of cookies that are stored on users’ personal computers and mobile devices.

In its press release, the Information Commissioner of the Republic of Slovenia wrote:

“New legislation does not prohibit the use of cookies, but rather lays down stricter rules regarding under which conditions and how cookies and similar technologies may be used. It is crucial that the users of websites are made aware of cookies, and they must be given a choice as to whether they wish a website to monitor their activities in such a manner.”

(Obtained from the website, 10 June 2013)

You may read about the guidelines issued by the Information Commissioner on the use of cookies in the document Guidelines on the Use of Cookies (PDF document).

Which cookies do not require a user’s consent?

Article 157 of the ZEKom-1 sets out two exceptions when a website administrator may use cookies without first obtaining the user’s consent:

  • when cookies are required solely for the transfer of messages via the electronic communications network; and
  • when cookies are required to provide services that a subscriber or user expressly requests.

Settings and the storage of cookies

Cookies are most often deleted automatically from a web browser when it is closed. These are temporary or session cookies. Cookies may also have a definitive period of validity that determines how long data will be stored, i.e. for a shorter or longer period. These are persistent cookies. These cookies are stored on your hard disk, and are activated every time you visit the website that generated them for the period of validity of a particular cookie. They are used to store information about personal settings, to generate profiles, etc.

A website may use its own cookies that are part of the website viewed by a user. These may be persistent or session cookies, and are intended for storing information that is used during a user’s next visit to the website. They are called first-party cookies.

Cookies may be generated by other, partner websites, and are used to measure traffic (e.g. Google Analytics) or to display ads (e.g. AdWords), and for similar purposes. Such websites use cookies to collect data regarding users, and use them for various purposes, such as advertising, analytics, improvements, etc. These are known as third-party cookies, and represent a more significant intrusion into a user’s privacy.

Our website uses session cookies. They are used to track your activity on the website during your browser session (for example, these cookies allow you to return to a previously visited page using the “back” button, to log into the website, to place tickets in your shopping basket, etc.). Session cookies are generated temporarily when the browser window is opened and a session begins, and are deleted when the browser is closed.

We also use performance cookies from Google Analytics exclusively for improving the user experience and/or website.

Types of cookies

There are four main types of cookies:

1. Essential or basic cookies
Essential cookies facilitate the use of components required for the proper functioning of the website. They facilitate browsing of the website and the use the website’s functions required to provide the services that you request (i.e. the placing of tickets in your shopping basket).
Such cookies only identify the device and not the user, and only store information that relates to the user.
The user’s consent is not required for the use of such cookies.

2. Functional cookies
These cookies allow the website to remember your choices and settings (e.g. user name, browser language and your region), thus improving the website’s functionality and personalising the user experience. Functional cookies cannot track your browsing activity on other websites. However, the information collected by these cookies may include personal data that you have entered, such as your user name.
Functional cookies only identify the device and not the user. Data obtained using such cookies are collected and processed with complete anonymity.
The user’s consent is required for the use of such cookies.

3. Performance cookies
These cookies collect information about how visitors use the website, e.g. which pages are visited most frequently, on which websites errors messages are encountered and how users browse the website. Collected information is used exclusively to improve the functioning of the website.
Performance cookies only identify the device and not the user. Data obtained using such cookies are collected and processed with complete anonymity.
The user’s consent is required for the use of such cookies.

4. Targeting cookies or third-party advertising cookies
These cookies are used to offer content, taking into account your interests. Targeting cookies are frequently linked to a functionality of a website that is facilitated by another organisation (also referred to as third-party cookies), and are placed on a website with the permission of the website administrator.

They are used to limit the number of times a specific advertisement is displayed and to help measure the effectiveness of an advertising campaign (i.e. they remember your visit to the website and transmit information to other, typically advertising organisations and social networks via your actions, such as clicking the “Like”, “Add This to Facebook/Twitter” or similar buttons. Targeting cookies facilitate the tracking of your activities on the website.

For more information regarding advertising cookies and internet privacy, see the guide created by the internet advertising industry.

The user’s consent is required for the use of such cookies.

How do I verify which cookies are used by a visited website?

Data regarding the cookies used on a website can be verified using various tools, such as Cookie checker and Whatarecookies.

Example of verification using Cookie checker:

Enter the website address in the field provided and click the “Check cookies” button. The list “Cookie details” shows you the cookies used by the website in question.

Managing and controlling cookies

Users have complete control over the management of cookies, as they are able to limit, block and even disable the storage of cookies in the web browser that they use.

For information regarding the functionalities of specific browsers, check the browser settings (instructions for changing browser settings can typically be found in the “Help” section).

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